State Policies & Information:

A. Texas Education Agency’s Accessibility Policy for Electronic Information Resources (EIR)

Making websites accessible means building them in such a way that everyone can read and interact with them, including people with disabilities. Section 508 of the Rehabilitation Act of 1973 and the Texas Administrative Code Chapters 206 and 213 provide standards for state website accessibility.

The Section 508 standards are currently being reviewed and updated to align with the Web Content Accessibility Guidelines (WCAG) 2.0 Standard. It is TEA's policy to ensure that new and updated content complies with WCAG 2.0.

File Formats and Plug-ins:  

HTML(Hypertext Markup Language): The format for web pages. The majority of the content on the TEA site is in HTML format. This format is generally the most accessible for screen reader users.

PDF(Portable Document Format): A universal file format that preserves the look and layout of a printed document. These files are accessible through a free viewer published by Adobe. PDF files cannot be edited electronically. Tagged PDF files are generally accessible via assistive technologies.

Microsoft Office, Word, PowerPoint, and Excel: Documents formatted in Microsoft Office 2007-2013 software. If you have an earlier version of MS Office you can access these files by downloading the Microsoft Compatibility Pack.

The site uses several techniques to improve accessibility for users with disabilities, some of whom may listen to the content of the site by using a screen reader. It provides equivalent text provided for images and other non-text elements. Header labels denote data tables. Color contrast is analyzed. Information is not conveyed solely through the visual interpretation of images.

TEA also welcomes any comments on improving the site's accessibility. If the format of any material on our website interferes with your ability to access the information, please email webadmin1@tea.texas.gov. When you contact us, please provide the following information:

  • The nature of your accessibility problem

  • The preferred format for the material

  • The Web address of the requested material

  • Your contact information

More information about accessibility programs in Texas is available from the Governor's Committee on People with Disabilities.

B. System of Great Schools Website Site Validation

 The results of the System of Great School’s site validation from W3C can be found here.

C. Links to Resources from the State of Texas

  1. State of Texas Homepage: https://texas.gov/

  2. Texas Homeland Security Grants Division: https://gov.texas.gov/organization/hsgd

  3. TRAIL: https://www.tsl.texas.gov/trail/index.html

D. TEA Contact information:

  1. Address: Texas Education Agency, 1701 N. Congress Avenue, Austin, Texas, 78701
  2. Phone Number: (512) 463-9734
  3. Email for General Inquiries:  generalinquiry@tea.texas.gov

E. TEA’s Information on the Public Information Act:

The Public Information Act (PIA) gives the public the right to request access to government information.  The request must ask for information already in existence. The PIA does not require TEA to create new information, perform legal searches, or answer general questions.

Members of the media should send general inquiries that are not formal public information requests to the Communications Division at (512) 463-9000 or teainfo@tea.texas.gov.

Certificate, transcript and verification requests for High School Equivalency assessments, formerly known as the GED, may be sent to TEA’s Texas Initiatives unit.

General assistance and general questions may be emailed to GeneralInquiry@tea.texas.gov.

To Request Information

Before you submit a public information request, please review our website. The information you are seeking may be available on the TEA website or through one of the contacts listed above. 

To request information from TEA, submit your request:

Online to: Online Request Form, which sends requests directly to the designated PIR email address.  

By mail or in person to:

Texas Education Agency

Public Information Office
1701 N. Congress Avenue
Austin, TX 78701

By email to: pir@tea.texas.gov

By fax to: (512) 463-9838

If you need  special accommodation pursuant to the Americans With Disabilities Act (ADA), please contact our Public Information Office at (512) 463-3464.

Student Records

Pursuant to the Family Educational Rights and Privacy Act (FERPA), requests for student records require the submission of a written consent form (PDF, 615 KB). You can also download a Word version of the consent form. Note: Only student information from the 1990-1991 school year to the present is available.

Student records for Texas public schools only that are maintained by TEA include:

  • Confirmation of Texas high school graduation;

  • Student course information for grades 9-12 for regular fall and spring semesters;

  • A list of Texas schools and the years the student attended.

Please note that TEA does not maintain:

  • Student diplomas;

  • Student transcripts;

  • Summer school or correspondence course attendance information.

Additional Resources

Tips for making a public information request (outside source)

Rights of Requestors and Agency Responsibilities under the Public Information Act (PDF, 28 KB)

Lev de Información Pública (outside source)

For questions, complaints and enforcement of the Public Information Act, contact the Attorney General Open Records Division.

Open Government Hotline (Staff can answer questions about the Public Information Act and Open Meetings Act.: (512) 478-OPEN (6736) or (877) OPEN-TEX (673-6839)

 Open Government Cost Hotline (Staff can answer questions about charges relating to the Public Information Act.) (512) 475-2497 or (888) OR-COSTS (672-6787)

  1. Compact with Texans: Link: https://tea.texas.gov/interiorpage.aspx?id=8060